Shipping Policy
Our Shipping Policy
1. Order Processing Time
- All orders are processed within 24–48 hours after confirmation.
- Orders placed on weekends or public holidays will be processed the next working day.
- Once your order has been dispatched, you’ll receive a tracking number via SMS or email.
2. Shipping & Delivery Time
- Standard Delivery (Pakistan): 2–5 working days in major cities and 5–7 working days in remote areas.
Delivery times may vary slightly due to weather, courier delays, or high-volume periods.
3. Shipping Charges
- Free shipping on all orders above Rs. 5,000.
- A flat Rs. 250 delivery charge applies to orders below Rs. 5,000.
- Express delivery rates are calculated at checkout.
4. Cash on Delivery (COD)
- COD is available nationwide.
- The parcel will be delivered only after call confirmation by our Service Rep.
- To ensure smooth delivery, please provide your accurate address and contact number.
- Refusal to accept a confirmed COD order may affect your future purchase eligibility.
5. Order Tracking
- Once your order is shipped, you’ll receive a tracking ID and courier link to monitor your parcel’s journey.
- If you face any tracking issues, contact us via our Whatsapp, Facebook or Instagram DM.
6. Delays or Issues
- If your order hasn’t arrived within the estimated timeframe:
- Check your tracking link for updates.
- Contact our support team with your order number.We’ll coordinate with the courier to resolve it ASAP.
7. International Shipping
Currently, we only ship within Pakistan. International shipping will be added soon — stay tuned!